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Financial Services Brokers

Work Environment

Brokers work more flexible hours than workers in other fields. They may work fewer hours during slow trading periods but be required to put in overtime dealing with paperwork during busy periods.

The atmosphere of a brokerage firm is frequently highly charged, and the peaks and drops of market activity can produce a great deal of tension. Watching fortunes being made is exciting, but the reverse occurs frequently, too, and it requires responsibility and maturity to weather the setbacks.

The U.S. Department of Labor reports that "a growing number of securities sales agents, employed mostly by discount or online brokerage firms, work in call-center environments. In these centers, hundreds of agents spend much of the day on the telephone taking orders from clients or offering help and information on their accounts. Call centers often operate 24 hours a day, requiring agents to work in shifts."

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