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Systems Setup Specialists

Experience, Skills, and Personality Traits

Experience as an intern, volunteer, or part-time employee at a hardware or software firm is recommended. Good manual dexterity is required since manual work is performed on large and small scales. For example, sometimes thick cables and communications lines must be installed; other times tiny memory chips or microprocessors are needed.

Systems setup specialists are also curious about how things work. They are typically the kind of people who tinker around the house on DVD players, televisions, small appliances, and computers. Genuine curiosity of this type is important because they are constantly challenged to learn about new equipment and technologies. When things go wrong during installation, setup specialists are called on as electronics and computer problem-solvers and must be prepared with a solid understanding of the basics.

Installation work can be tedious. There are many details involving wiring, communications, and configurations. Setup specialists must therefore be patient and thorough, and troubleshooting can be frustrating at times. They must work well under stress and be able to think clearly about how to resolve the issues. If setup specialists are also involved in user training, they must communicate clearly and be understanding of others' problems.

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