Cardiovascular technologists usually work in clean, quiet, well-lighted surroundings. They generally work five-day, 40-hour weeks, although technicians working in small hospitals may be on 24-hour call for emergencies, and all technicians in hospitals, large or small, can expect to do occasional evening or weekend work. With the growing emphasis in health care on cost containment, more jobs are likely to develop in outpatient settings, so in the future it is likely that cardiovascular technologists will work more often in clinics, health maintenance organizations, and other nonhospital locations.
Cardiovascular technologists generally work with patients who are ill or who have reason to fear they might be ill. With this in mind, there are opportunities for the technicians to do these people some good, but there is also a chance of causing some unintentional harm as well: A well-conducted test can reduce anxieties or make a physician's job easier; a misplaced electrode or an error in recordkeeping could cause an incorrect diagnosis. Technicians need to be able to cope with these responsibilities and consistently conduct their work in the best interests of their patients.
Part of the technologist's job includes putting patients at ease about the procedure they are to undergo. Toward that end, technologists should be pleasant, patient, alert, and able to understand and sympathize with the feelings of others. In explaining the nature of the procedure to patients, cardiovascular technicians should be able to do so in a calm, reassuring, and confident manner.
Inevitably, some patients will try to get information about their medical situation from the technician. In such cases, technologists need to be both tactful and firm in explaining that they are only taking the electrocardiogram; the interpretation is for the physician to make.
Another large part of a technologist's job involves getting along well with other members of the hospital staff. This task is sometimes made more difficult by the fact that in most hospitals there is a formal, often rigid, status structure, and cardiovascular technologists may find themselves in a relatively low position in that structure. In emergency situations or at other moments of frustration, cardiovascular technologists may find themselves dealt with brusquely or angrily. Technologists should not take outbursts or rude treatment personally, but instead should respond with stability and maturity.
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