Advancement Prospects
Customer service directors can take a number of different paths toward career advancement. Some individuals find similar positions in larger, more prestigious companies, resulting in increased earnings and responsibilities. Others advance into positions such as senior director of customer care, vice president of customer service, or vice president of operations.
Advancement prospects depend a great extent on the individual's drive, experience, and education. Those with advanced education and experience will have an edge over others when advancement opportunities open.
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