The Customer Service Group is a sponsor of the official Customer Service Week program. It provides how-to information, celebration materials, and inspiration and ideas from customer service professionals.
Customer Service Group
(CSG)
36 Midvale Road, Suite 2E
Mountain Lakes, NJ, 07046-1330
Tel: (973) 265-2300
Fax: (973) 402-6056
Email: info@csweek.com
http://www.csweek.com
The Customer Service Professionals Network provides a forum to advocate, educate, and provide development opportunities to individuals in the customer service industry.
Customer Service Professionals Network
(CSPN)
20 Bay St., 11th Fl.
Toronoto, ON, Canada, M5J 2N8
Tel: (905) 477-5544
Email: info@mycspn.com
https://www.mycspn.com
The NCSA provides customer service education, development and support in the United States. It is a clearinghouse for issues and trends in customer service.
National Customer Service Association
(NCSA)
8013 Nashua Lane
Orlando, FL, 32817-1250
Tel: (866) 315-6272
Email: info@nationalcsa.com
http://www.nationalcsa.com
This membership organization represents customer contact organizations and the vendors that support them. Visit its Web site for more information.
North American Customer Service Management Association
(NACSMA)
http://northamericancustomerservicemanagementassociation.com/
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