Employers
Because most companies value good customer service, there are job opportunities in a wide range of industries—from retail and wholesale to health care and technology. Some customer service directors work for companies which host big call centers. Others may work at the head office of a corporate business. Still others handle customer service needs in smaller companies.
Starting Out
Customer service director is not an entry-level job. The best way for aspiring customer service directors to enter the field is by getting experience in a customer service department, moving into supervisory positions, and eventually becoming a customer service director. The best chance of employment for individuals without a great deal of experience will be in smaller companies.
- Accountants
- Antiques and Art Dealers
- App Services Workers
- Arbitrators
- Auctioneers
- Auditors
- Automobile Sales Workers
- Automotive Dealership Owners
- Automotive Dealership Sales Managers
- Billing Clerks
- Bookkeeping and Accounting Clerks
- Budget Analysts
- Business Continuity Planners
- Business Development Managers and Directors
- Business Intelligence Analysts
- Business Managers
- Buyers
- Cashiers
- Chief Customer Officers
- Chief Executive Officers
- Chief Financial Officers
- Chief Information Officers
- Chief Information Security Officers
- Chief Restructuring Officers
- Chief Revenue Officers
- Chief Robotics Officer
- Chief Sustainability Officers
- Chief Trust Officers
- Client Services Managers
- Collection Workers
- Community Health Program Coordinators
- Compliance Managers
- Continuous Improvement Managers
- Corporate Climate Strategists
- Corporate Community Relations Directors
- Corporate Lawyers
- Corporate Librarians
- Cosmetics Sales Representatives
- Cosmetics Shop Owners and Managers
- Cost Estimators
- Counter and Retail Clerks
- Cultural Advisers
- Customer Service Representatives
- Customs Brokers
- Data Entry Clerks
- Decision Scientists
- Digital Workplace Experience Engineers
- Directors of Corporate Sponsorship
- Directors of Security
- Document Management Specialists
- Economists
- Entrepreneurs
- Ethical Sourcing Officer
- Event Planners
- Executive Recruiters
- Fashion Models' Agents
- Florists
- Forensic Accountants and Auditors
- Franchise Owners
- Health Care Managers
- Health Club Owners and Managers
- Health Data Analysts
- Human Resources Managers
- Information Technology Infrastructure Engineers
- Internet Consultants
- Internet Executives
- Internet Store Managers and Entrepreneurs
- Internet Transaction Specialists
- Jewelers and Jewelry Repairers
- Labor Union Business Agents
- Legal Operations Specialists
- Loss Prevention Managers
- Management Analysts and Consultants
- Market Research Analysts
- Merchandise Displayers
- Music Agents and Scouts
- Music Venue Owners and Managers
- Office Administrators
- Payroll Directors
- Personal Shoppers
- Pet Shop Workers
- Product Designers
- Professional Organizers
- Project Managers
- Proposal Managers
- Purchasing Agents
- Receptionists
- Regulatory Affairs Managers
- Regulatory Affairs Specialists
- Retail Business Owners
- Retail Loss Prevention Specialists
- Retail Managers
- Retail Sales Workers
- Sales Managers
- Sales Representatives
- Secretaries
- Space Tourism Managers
- Statisticians
- Stenographers
- Stock Clerks
- Strategy Managers
- Supermarket Workers
- Tax Managers
- Temporary Workers
- Traffic Managers
- Typists and Word Processors
- Watch and Clock Repairers
- Workplace Diversity Experts
