Earnings
Earnings for customer service directors can vary greatly depending on a number of factors. These include their specific job duties, the size of their company, geographic location, and industry in which they work, as well as their level of experience. Customer service directors earned median salaries of $123,338 in 2024, according to ZipRecruiter.com. Earnings ranged from $39,000 to $196,500. Directors at smaller companies typically earn lower salaries—typically in the $60,000 to $90,000 range. Customer service directors receive benefits such as health insurance, paid vacation and sick days, and a 401(k) plan.
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