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Directors of Telehealth

Experience, Skills, and Personality Traits

Most employers require job candidates to have at least six years of experience in health care operations and telemedicine support services (in lower-level positions).

Directors of telehealth must be familiar with telehealth hardware and software; have general knowledge of medical and IT terminology; and have an understanding of business practices, financial accounting, and regulatory and reimbursement issues.

Key personal traits for telehealth directors include excellent leadership, project management, and communication abilities; top-notch organizational, analytical, problem-solving, and time-management skills; curiosity; flexibility; enthusiasm; superior change-management and conflict-resolution skills; and a willingness to continue to learn throughout one’s career.

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