Directors of Telehealth

From 2023 to 2028, revenue in the global telehealth/telemedicine market is projected to increase by a compound annual growth rate of 23.2 percent, reaching $285.7 billion by 2028, according to MarketsandMarkets. The competitive intelligence and market research platform says that “the health care landscape is witnessing a significant shift with the increasing adoption of digital health and telehealth solutions. This trend is primarily driven by technological advancements that have transformed the way health care services are delivered. The integration of cutting-edge technologies such as artificial intelligence, machine learning, and data analytics enhances the capabilities of telehealth platforms."

Concerns about insurance reimbursement, regulatory disparities in different regions, limited access to adequate broadband services, privacy and security issues, and other factors may slow demand for telehealth technology in coming years, but it is clear that telehealth is here to stay. The COVID-19 pandemic fueled explosive growth in the use of telehealth as a result of shelter-at-home edicts and concerns about disease transmission. Although demand for telehealth services has decreased from its peak in 2020, many people are still interested in using this service. Forty percent of health care consumers who were surveyed by McKinsey & Company in 2021 stated that they planned to use telehealth going forward. Only 11 percent of consumers used telehealth services prior to the start of the COVID-19 pandemic.

Ninety-one percent of health system leaders reported having a telehealth program in place, according to AdvancedMD's The State of Telehealth in 2024. Seventy percent of patients believed that virtual care was on par with in-person care, and 6 percent of patients believed that virtual care was significantly better than in-person care.