Computer support specialists who demonstrate leadership skills and a strong aptitude for the work may be promoted to supervisory positions within computer support departments. Supervisors are responsible for the more complicated problems that arise, as well as for some administrative duties such as scheduling, interviewing, and job assignments.
Further promotion requires additional education. Some computer support specialists may become commercially certified in computer networking so that they can install, maintain, and repair computer networks. Others may prefer to pursue a bachelor’s degree in computer science, either full time or part time. The range of careers available to college graduates varies widely. Software engineers analyze industrial, business, and scientific problems and develop software programs to handle them effectively. Quality assurance engineers design automated quality assurance tests for new software applications. Internet quality assurance specialists work specifically with testing and developing companies’ Web sites. Computer systems/programmer analysts study the broad computing picture for a company or a group of companies in order to determine the best way to organize the computer systems.
There are limited opportunities for computer support specialists to be promoted into nonsupport managerial positions. Doing so would require additional education in business but would probably also depend on the individual’s advanced computer knowledge.
- 3-D Printing Specialists
- Agile Coaches or Trainers
- App Services Workers
- Artificial Intelligence Specialists
- Augmented Reality Developers
- Automation Engineers
- Autonomous Vehicle Safety and Test Drivers
- Back-End Developers
- Big Data Developers
- Biometrics Systems Specialists
- Blockchain Developers
- Cable Television Technicians
- Chief Information Officers
- Chief Information Security Officers
- Chief Robotics Officer
- Clinical Data Managers
- Cloud Engineers
- Computer and Office Machine Service Technicians
- Computer and Video Game Designers
- Computer Network Administrators
- Computer Programmers
- Computer Support Service Owners
- Computer Systems Programmer/Analysts
- Computer Trainers
- Cryptocurrency Specialists
- Customer Service Representatives
- Customer Success Managers
- Cybersecurity Architects
- Data Entry Clerks
- Data Processing Technicians
- Data Scientists
- Data Warehousing Specialists
- Database Specialists
- Deepfake Professionals
- Digital Agents
- Digital Designers
- Digital Workplace Experience Engineers
- Document Management Specialists
- Driverless Car Engineers
- Electrical Engineering Technologists
- Electrical Engineers
- Electronics Engineering Technicians
- Electronics Engineers
- Electronics Service Technicians
- Embedded Systems Engineers
- Engineering Technicians
- Engineers
- Enterprise Architects
- ETL Developers
- Fiber Optics Technicians
- Full Stack Developers/Engineers
- Futurists
- Geospatial Analytics Specialists
- Graphic Designers
- Graphics Programmers
- Hardware Engineers
- Health Informaticists
- Help Desk Representatives
- Information Assurance Analysts
- Information Brokers
- Information Security Analysts
- Information Technology Consultants
- Information Technology Infrastructure Engineers
- Information Technology Project Managers
- Information Technology Security Consultants
- Internet Consultants
- Internet Developers
- Internet Executives
- Internet Marketing and Advertising Consultants
- Internet of Things Developers
- Internet Quality Assurance Specialists
- Internet Security Specialists
- Internet Store Managers and Entrepreneurs
- Internet Transaction Specialists
- JavaScript Developers
- Line Installers and Cable Splicers
- Machine Learning Engineers
- Mathematicians
- Microelectronics Technicians
- Mobile Software Developers
- Model View Controller Developers
- Network Operations Center Engineers
- Network Operations Center Technicians
- Online Gambling Specialists
- Online Journalists
- Online Producers
- Personal Privacy Advisors
- Product Development Directors
- Product Management Directors
- Product Managers
- Product Owners
- Professional Hackers
- Project Managers
- Salesforce Developers
- Scrum Masters
- Search Engine Optimization Specialists
- Semiconductor Technicians
- Site Reliability Engineers
- Smart Building Systems Designers
- Social Media Workers
- Software Application Developers
- Software Designers
- Software Engineers
- Software Quality Assurance Testers
- Solutions Architects
- Systems Setup Specialists
- Technical Support Specialists
- Technical Writers and Editors
- Technology Ethicists
- Telecommunications Network Engineers
- Telephone and PBX Installers and Repairers
- Telephone Operators
- Unity Developers
- User Experience Designers
- Visual Interaction Designers
- Webmasters
- Wireless Service Technicians