Certification, Licensing, and Special Requirements
Certification and Licensing
Though certification is not an industry requirement, it is highly recommended. It is offered by organizations such as HDI (e.g., desktop advanced support technician, desktop support manager, support center analyst, technical support professional) and CompTIA (e.g., information technology fundamentals, network+).
To become certified, you will need to pass an examination and in some cases may need a certain amount of work experience. Although going through the certification process is voluntary, becoming certified will most likely be to your advantage. It will show your commitment to the profession as well as demonstrate your level of expertise. In addition, certification may qualify you for certain jobs and lead to new employment opportunities.
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