Certification or Licensing
Certification isn't required to work as a help desk representative, but having certification from an industry association shows prospective employers that your knowledge and skills have been recognized and are validated. Certification can also give you an advantage over other job candidates. CompTIA offers certification programs in various computer software programs. HDI offers various certification programs that are geared to specific roles, such as customer service representative, support center analyst, desktop support technician, support center team lead, among many other programs.
Earnings - Outlook - Resources & Associations and more
Vault partners with thousands of colleges, universities and academic institutions to provide students with FREE access to our premium content. To determine if your school is a partner, please enter your school email address below.
- 3-D Printing Specialists
- Agile Coaches or Trainers
- App Services Workers
- Artificial Intelligence Specialists
- Augmented Reality Developers
- Automation Engineers
- Autonomous Vehicle Safety and Test Drivers
- Back-End Developers
- Big Data Developers
- Biometrics Systems Specialists
- Blockchain Developers
- Chief Information Officers
- Chief Information Security Officers
- Chief Robotics Officer
- Clinical Data Managers
- Cloud Engineers
- Computer and Office Machine Service Technicians
- Computer and Video Game Designers
- Computer Network Administrators
- Computer Programmers
- Computer Support Service Owners
- Computer Support Specialists
- Computer Systems Programmer/Analysts
- Computer Trainers
- Computer-Aided Design Drafters and Technicians
- Cryptocurrency Specialists
- Customer Success Managers
- Cybersecurity Architects
- Data Entry Clerks
- Data Processing Technicians
- Data Scientists
- Data Warehousing Specialists
- Database Specialists
- Deepfake Professionals
- Digital Agents
- Digital Designers
- Digital Workplace Experience Engineers
- Document Management Specialists
- Driverless Car Engineers
- Electrical Engineering Technologists
- Electrical Engineers
- Electronics Engineering Technicians
- Electronics Engineers
- Electronics Service Technicians
- Embedded Systems Engineers
- Enterprise Architects
- Ergonomists
- ETL Developers
- Fiber Optics Technicians
- Full Stack Developers/Engineers
- Futurists
- Geospatial Analytics Specialists
- Graphic Designers
- Graphics Programmers
- Hardware Engineers
- Health Informaticists
- Industrial Designers
- Information Assurance Analysts
- Information Brokers
- Information Security Analysts
- Information Technology Consultants
- Information Technology Infrastructure Engineers
- Information Technology Project Managers
- Information Technology Security Consultants
- Internet Consultants
- Internet Developers
- Internet Executives
- Internet Marketing and Advertising Consultants
- Internet of Things Developers
- Internet Quality Assurance Specialists
- Internet Security Specialists
- Internet Store Managers and Entrepreneurs
- Internet Transaction Specialists
- JavaScript Developers
- Machine Learning Engineers
- Mathematicians
- Microelectronics Technicians
- Mobile Software Developers
- Model View Controller Developers
- Network Operations Center Engineers
- Network Operations Center Technicians
- Online Gambling Specialists
- Online Journalists
- Online Producers
- Personal Privacy Advisors
- Product Development Directors
- Product Management Directors
- Product Managers
- Product Owners
- Professional Hackers
- Project Managers
- Radio Frequency Identification Device Specialists
- Salesforce Developers
- Scrum Masters
- Search Engine Optimization Specialists
- Semiconductor Technicians
- Site Reliability Engineers
- Smart Building Systems Designers
- Social Media Workers
- Software Application Developers
- Software Designers
- Software Engineers
- Software Quality Assurance Testers
- Solutions Architects
- Systems Setup Specialists
- Technical Support Specialists
- Technical Writers and Editors
- Technology Ethicists
- Unity Developers
- User Experience Designers
- Visual Interaction Designers
- Webmasters
- Wireless Service Technicians
