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Help Desk Representatives

Earnings

Salaries for help desk representatives vary depending on their experience, location, and the size and type of company for which they work. According to Salary.com, annual salaries for help desk support workers ranged from less than $26,500 to $56,500 or more in November 2024.

The U.S. Department of Labor reports that computer support specialists (including help desk representatives) had median annual incomes of $59,240 in May 2023, with salaries ranging from $37,690 and $97,020 or more. Fifty percent of computer support specialists earned between $46,550 and $75,950.

Managers in some industries, such as those working in health care, may make more than these figures. In addition, help desk representatives usually receive benefits packages. These packages typically include medical and dental insurance, paid vacation, sick leave, and retirement plans.

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