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Help Desk Representatives

Employment Prospects


According to the U.S. Department of Labor, there are approximately 671,800 computer support specialists, including help desk representatives, working in the United States. Potential employers for help desk representatives range from Internet service providers, to very specific niche-market online information services providers, such as LexisNexis, to businesses with an online presence, such as banks, that provide Internet services to its customers, to companies that offer assistance with the products, such as software manufacturers.

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