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You can begin learning about arbitration by checking out online publications from the American Arbitration Association (https://www.adr.org/adr-resources). Useful resources include AAA Arbitration Road Map and A Guide to Commercial Mediation and Arbitration for Business People.
Talk to arbitrators about their work. Ask them these and other questions:
- What made you want to become an arbitrator?
- How does one enter the field?
- What are the most important personal and professional skills for arbitrators?
- What are the pros and cons of working in the field?
Learn industry lingo to familiarize yourself with the terms used during the arbitration process. The AAA’s Guide to Commercial Mediation and Arbitration for Business People features a glossary of commonly used terms such as claimants, counterclaims, hearings, and awards.
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