Computer Support Service Owners

Employers

Approximately 892,000 computer support specialists are employed in the United States. About 20,300 are self employed. Computer support service owners work for a variety of different clients, servicing the personal computers in home-based offices, as well as contracting with large companies for long-term assistance. Though many people have computers in their homes for their personal use, few of them seek professional service. The main clients of support service owners will be accounting firms, insurance agencies, government departments—any business or organization that relies upon computers to perform daily operations. Even a company that has its own full-time support staff will occasionally hire outside consultants. Computer support services are in demand all across the country, but are most successful in large cities because they can draw from a broader client base.

Starting Out

As with many start-ups, it's good for you to focus your talents. Decide on a niche, such as networking or computer security, and then promote those specific services. It's also important to use good marketing techniques and a professional image when promoting your business. Many support service owners now have Web sites that tout their services. Some use social media to market and promote their businesses.