Contact Tracers

Contact tracers work in traditional office settings or in home offices. A person who is comfortable talking on the phone with strangers will be more successful at this job than one who is introverted. This job can be occasionally stressful when the tracer must interact with people who distrust the government or other authority figures or become angry that they have been exposed to someone with an infectious disease, as well as those who want the name of the infected person (which the tracer cannot provide). It takes a lot of patience, tact, grace under pressure, and empathy to be successful in this career. Despite the challenges, many contact tracers enjoy their jobs because their work creates long-term, tangible health benefits for society. Their actions literally save peoples’ lives.