Outlook
The future of transaction specialists will be closely tied to the future of e-commerce itself, which is continuing to increase at a rapid rate. Many companies are using the Internet to gain an international presence, and e-commerce transactions play an important role in the success of these efforts. Over the last 15 years, many colleges have added classes or certificate programs in e-commerce transaction design to meet the growing needs of employers.
The U.S. Census Bureau reports that more than 16 percent of all U.S. retail sales were conducted through e-commerce in the third quarter of 2024—much higher than the figure of 3.5 percent in 2007. This statistic suggests that e-commerce continues to grow, and that there will be many new opportunities for Internet transaction specialists.
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