Even before the United States became a country, poverty and unemployment were among society's problems. Almshouses and shelters that provided the homeless with jobs and rooms were established as early as 1657. The social work profession as we know it today, however, has its origins in the "friendly visitor" of the early 1800s; these charity workers went from home to home offering guidance in how to move beyond the troubles of poverty.
At a time when not much financial assistance was available from local governments, the poor relied on friendly visitors for instruction on household budgeting and educating their children. Despite their good intentions, however, the friendly visitors could not provide the poor with all the necessary support. The middle-class women who served as friendly visitors were generally far removed from the experiences of the lower classes. Most of the friendly visitors served the community for only a very short time and therefore did not have the opportunity to gain much experience with the poor. The great difference between the life experiences of the friendly visitors and the experiences of their clients sometimes resulted in serious problems: The self-esteem and ambitions of the poor were sometimes damaged by the moral judgments of the friendly visitors. In some cases, friendly visitors served only to promote their middle-class values and practices. By the late 1800s, many charitable organizations developed in U.S. and Canadian cities. With the development of these organizations came a deeper insight into improving the conditions of the poor. Serving as a friendly visitor came to be considered an apprenticeship; it became necessary for friendly visitors to build better relationships with their clients. Friendly visitors were encouraged to take the time to learn about their clients and to develop an understanding of each client's individual needs. Nevertheless, some sense of moral superiority remained, as these charitable organizations refused assistance to alcoholics, beggars, and prostitutes.
The birth of the settlement house brought charity workers even closer to their clients. Settlement houses served as communities for the poor and were staffed by young, well-educated idealists eager to solve society's problems. The staff people lived among their clients and learned from them. In 1889, Jane Addams established the best known of the settlement houses, a community in Chicago called Hull House. Addams wrote extensively about the problems of the poor, and her efforts to provide solutions to their problems led to the foundation of social work education. She emphasized the importance of an education specific to the concerns of the social worker. By the 1920s, social work master's degree programs were established in many universities.
Theories and methodologies of social work have changed over the years, but the basis of the profession has remained the same: helping people and addressing social problems. As society changes, so do its problems, calling for redefinition of the social work profession. The first three fields of formal social work were defined by setting: medical social work, psychiatric social work, and child welfare. Later, practice was classified by different methodologies: casework, group work, and community organization. Most recently, the social work profession has been divided into two areas—direct practice and indirect practice.
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