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Automotive Dealership Owners

Education and Training Requirements

High School

Business, math, economics, and accounting courses will be the most valuable to you in preparing for business ownership. In addition, you will need to hone your communication skills, which will be essential in establishing relationships with automotive companies and customers. Take computer science classes since it is virtually impossible to work in today's business world without knowing how to use a computer or the Web. In addition, take as many automotive classes as possible.

Postsecondary Training

As the business environment becomes more competitive, many people in this field are opting for an academic degree as a way of getting more training. A bachelor's degree, or at least an associate's degree, emphasizing business communications, marketing, business law, business management, and accounting, should be pursued. It's a good idea to complete at least one internship at an automobile dealership or in another retail establishment to obtain hands-on experience. Some people choose to get a master's in business administration or other related graduate degree. Special business schools offer a one- or two-year program in business management. Some correspondence schools also offer courses on how to plan and run a business.

Aspiring dealership owners should be aware that is quite difficult to obtain a dealership. Many manufacturers often put those interested in becoming a dealer through an intensive training and interview process. General Motors, for example, offers a Minority Dealer Development Program (https://gmdiversitydealerrelations.com). Qualified individuals receive training in such areas as management, operations, and automotive retailing. Completion of the academy program does not guarantee future dealership opportunities. Manufacturers consider many factors when awarding a new franchise. For example, they take into account the number of existing dealerships that are currently being sold, if approval has been given for the establishment of new dealerships, and the number of qualified candidates already on the waiting list for dealerships.

General Motors also offers a Women’s Retail Network (https://www.gmwomensretailnetwork.com), which is "dedicated to increasing the female presence in the automotive industry by attracting women into GM retail organizations as dealer operators, managers, and employees and by making the dealership environment attractive to female customers and employees."

NADA offers a NADA Academy for future dealers and managers. Some of its classes include Financial Management, Parts Management, Service Management, Vehicle Inventory and Marketing Management, Vehicle Sales & Associate Management, and Business Leadership. For more information, visit https://www.nada.org/nada/education-consulting/nada-academy.

Certification

Colleges and universities offer certificate programs in business management, marketing, sales, information technology, and other areas of interest to automotive dealership owners. These programs help owners grow and expand their knowledge to better operate their businesses and serve their customers.

Other Education or Training

The American International Automobile Dealers, the National Automobile Dealers Association, and the National Independent Automobile Dealers Association provide continuing education opportunities. Contact these organizations for more information.

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