The ASP is an international membership organization for customer support managers and professionals.
Association of Support Professionals
(ASP)
1401 W. Grand Ave.
Hot Springs, AR, 71913-3317
Tel: (503) 780-3520
Email: info@asponline.com
http://www.asponline.com
The Customer Service Institute of America provides education, training, certification, and other resources.
Customer Service Institute of America
(CSIA)
Tel: (630) 448-7939
Email: info@serviceinstitute.com
https://www.serviceinstitute.com
HDI, part of Informa Tech, is an international association that offers membership, training, and certification to technical support professionals, including customer service representatives.
HDI
5 Howick Place
London, England, SW1P 1WG
http://www.thinkhdi.com
The mission of the ICSA is to advance, strengthen, and promote the professional customer service industry. It offers certification and other resources to customer service professionals.
International Customer Service Association
(ICSA)
http://www.icsatoday.org
The NCSA provides customer service education, development, and support in the United States. It is a clearinghouse for issues and trends in customer service.
National Customer Service Association
(NCSA)
8013 Nashua Lane
Orlando, FL, 32817-1250
Tel: (866) 315-6272
Email: info@NationalCSA.com
http://www.nationalcsa.com
This organization represents professionals working in customer care in all industries.
SOCAP International
2875 West Ray Rd., Suite 6-358
Chandler, AZ, 85224-3524
Tel: (703) 519-3700
Fax: (703) 549-4886
Email: socap@socap.org
https://www.socap.org
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