Receptionists

High School

You can prepare for a receptionist or switchboard operator position by taking courses in business procedures, office machine operation, business math, English, and public speaking. You should also take computer science courses (such as word processing and spreadsheet application), as computers are used in nearly all offices.

Postsecondary Training

Most employees require receptionists to have a high school diploma. Some businesses prefer to hire workers who have completed post-high school courses at a junior college or business school. If you are interested in post-high school education, you may find courses in basic bookkeeping and principles of accounting helpful. This type of training may lead to a higher paying receptionist job and a better chance for advancement. Many employers require typing, switchboard, computer, and other clerical skills, but they may provide some on-the-job training, as the work is typically entry level.

Certification

Many community colleges and business and secretarial schools offer certificates in business or office operations. Contact schools in your area to learn about available programs.