Receptionists

Because receptionists usually work near or at the main entrance to the business, their work area is one of the first places a caller sees. Therefore, these areas are usually pleasant and clean and are carefully furnished and decorated to create a favorable, businesslike impression. Work areas are almost always air-conditioned, well lit, and relatively quiet, although a receptionist's phone rings frequently. Receptionists work behind a desk or counter and spend most of their workday sitting, although some standing and walking is required when filing or escorting visitors to their destinations. The job may be stressful at times, especially when a worker must be polite to rude callers.

Most receptionists work 35–40 hours a week. Some may work weekend and evening hours, especially those in medical offices. Switchboard operators may have to work any shift of the day if their employers require 24-hour phone service, such as hotels and hospitals. These workers usually work holidays and weekend hours.