Outlook
Overall employment for receptionists is expected to grow as fast as the average for all careers through 2028, according to the Occupational Outlook Handbook. Many openings will occur due to the occupation's high turnover rate. Demand should be strongest in the healthcare industry, with good opportunities in the offices of dentists, physicians, and other providers. Elsewhere, growth will be somewhat slower due to consolidation. Additionally, some functions have been replaced by technology, including online solutions, software, and mobile applications that communicate with customers.
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