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Sales Representatives

Work Environment

Salespeople generally work long and irregular hours. Those with large territories may spend all day calling and meeting customers in one city and much of the night traveling to the place where they will make the next day's calls and visits. Sales workers with a small territory may do little overnight travel but, like most sales workers, may spend many evenings preparing reports, writing up orders, and entertaining customers. Several times a year, sales workers may travel to company meetings and participate in trade conventions and conferences. Irregular working hours, travel, and the competitive demands of the job can be disruptive to ordinary family life.

Sales work is physically demanding. Representatives often spend most of the day on their feet. Many carry heavy sample cases or catalogs. Occasionally, sales workers assist a customer in arranging a display of the company's products or moving stock items. Many door-to-door sellers work in their own community or nearby areas, although some cover more extensive and distant territories. They are often outdoors in all kinds of weather. Direct sellers must treat customers, even those who are rude or impatient, with tact and courtesy.

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