Digital Workplace Experience Engineers

High School

In high school, take classes in computer science, database management, programming, computer security, data analytics, and artificial intelligence and machine learning (if they’re offered). Engineers must be able to clearly explain their findings and plans for IT improvements to colleagues and managers, so it’s a good idea to take a variety of classes (English, speech, writing, and foreign language) that will help you to develop your communication skills. Other recommended courses include mathematics, business, statistics, and social studies.

Postsecondary Education

Engineers typically have bachelor’s degrees in computer science, information technology, computer information systems, software engineering, or a related field. Those who want to advance to managerial and executive-level positions often earn a graduate certificate and/or master’s degrees in business management or IT management.

Certification

Many colleges and universities offer certificates in database management, computer security, software design, IT project management, and related areas. Contact schools in your area to learn about available programs.

CoreNet Global, a nonprofit association that seeks to advance the practice of corporate real estate, offers an employee experience certificate program. To receive the certificate, participants must complete live or recorded webinars. While every webinar may not be appropriate for a general DWEE, there are several useful offerings, including Information Technology Perspective on Employee Experience; Employee Experience Matters; and Employee Experience Strategy: An In-Depth Case Study. Contact CoreNet Global, https://www.corenetglobal.org/learn/professional-development/employee-experience-certificate-program, to learn more.

Other Education or Training

Participating in webinars, in-person classes and workshops, and other training opportunities is a great way to keep your skills up to date. They’re offered by professional associations, online learning platforms, colleges and universities, and tech companies, and cover IT–related topics such as computer information systems, cybersecurity, programming, computer-human interaction, and user experience design. Additionally, some organizations provide career development courses. For example, the IEEE Computer Society offers Build Your Career webinars. Recent webinars included 10 Career Mistakes To Avoid; Essentials of Project Management; Career Transitions and Strategies for Acing an Interview; and The Fantastic Five, the Five Soft Skills Every Technical Professional Should Develop. Other continuing education opportunities are provided by the Association for Computing Machinery, CompTIA, and organizations at the local and state levels.